Crystal Clean Services was founded in 2010 by Maria and John Thompson, who had a vision to create a cleaning company that would provide exceptional service while maintaining high standards of professionalism and environmental responsibility.
Starting with just two employees serving a handful of residential clients, we've grown steadily over the past 13 years to become one of Toronto's most trusted cleaning companies. Today, our team includes over 50 trained professionals serving hundreds of residential and commercial clients throughout the Greater Toronto Area.
What hasn't changed is our commitment to quality, attention to detail, and outstanding customer service. These core values continue to guide every aspect of our business as we grow and evolve.
The principles that guide our work and shape our company culture
To provide exceptional cleaning services that enhance the health, comfort, and appearance of our clients' spaces while promoting sustainability and fostering a positive work environment for our team members.
We strive for excellence in every cleaning task, no matter how small, ensuring consistent quality across all services.
We conduct our business with honesty, transparency, and ethical practices that build trust with clients and employees.
We're committed to environmentally responsible practices and using eco-friendly products whenever possible.
We respect our clients' homes and businesses, our employees' contributions, and our shared environment.
We believe in supporting the Toronto community through charitable initiatives and responsible business practices.
We constantly seek to improve our methods, update our knowledge, and enhance our services.
Meet the people behind Crystal Clean Services
Co-Founder & CEO
With over 20 years in the cleaning industry, Maria oversees company operations and strategic development.
Co-Founder & Operations Director
John manages day-to-day operations and ensures service quality meets our high standards.
Customer Relations Manager
Sarah focuses on client satisfaction and developing customized cleaning solutions.
Training & Quality Assurance
Michael develops training programs and ensures consistent service excellence.
How we ensure exceptional results every time
We start by understanding your specific needs, preferences, and schedule to create a customized cleaning plan.
For new clients, we conduct a thorough assessment of your space to identify specific areas that need attention.
We develop a comprehensive cleaning plan tailored to your requirements, including frequency and special instructions.
Our trained team executes the cleaning plan with attention to detail, using high-quality products and equipment.
We perform a thorough inspection to ensure all cleaning tasks have been completed to our high standards.
We welcome your feedback and make immediate adjustments to ensure complete satisfaction.
Professional qualifications that ensure quality and security
Registered and licensed cleaning service provider in Ontario.
Fully insured with liability coverage for your peace of mind.
All our cleaning professionals are bonded for your security.
Trained in eco-friendly and sustainable cleaning practices.
Contact us today to schedule a cleaning service or request a free quote.
