Privacy Policy

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

We may collect the following personal information when you submit it to us:

• Contact information (name, email address, postal address, phone number)
• Payment information (credit card details, billing address)
• Service-related information (property details, cleaning preferences, access instructions)
• Employment information (when applying for jobs with us)
• Customer service communications and history

Automatically Collected Information

When you use our website, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Pages visited and time spent on pages
• Referral source
• Click patterns and interactions with the website

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information on how we use cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and invoices
• Respond to your requests, questions, and comments
• Communicate with you about our services, promotions, and events
• Monitor and analyze usage patterns and trends
• Protect our website and services from unauthorized access or abuse
• Comply with legal obligations
• Resolve disputes and troubleshoot problems
• Fulfill any other purpose for which you provide your information

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We may share your information with contractors, service providers, and other third parties we use to support our business operations. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

We do not sell your personal information to third parties.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know. They are subject to duties of confidentiality and will only process your personal information on our instructions.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Deletion: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: